Price Guarantee

We monitor pricing on a huge range of products online and in store - every day!

The Shop With Confidence Price Guarantee means 
that we will match genuine advertised prices of 
leading Australian in store and online retailers.

How do I request a Price Match?

Simply present proof of the competitor’s advertised price for the identical product at the time of purchase.

Once your price match request is verified and the competitor’s product is confirmed as being in stock and available for immediate sale using the same payment method, we will happily match the price.

What are the exclusions?

• Offers which include cash back, bonus, bulk purchase, quantity limits or packages.
• Pricing with included delivery or installation.
• Offers not available to the general public - including trade, special event, club or membership offers.
• Clearance, seconds, refurbished, ex-demonstration or display products.
• Products shipped from or sold by third-party sellers on marketplace, auction or classifieds websites.
• Products supplied through unauthorised distributors (known as 'grey market' items) or delivered directly to customers from an overseas distributor.
• Pricing errors.
• Products with pricing set significantly lower than the recommended retail price or market value.

FAQs

What proof do I present when requesting a price match?

Simply provide a Roof Rack Galore team member proof of the competitor's current advertisement or website address, showing the offer's end date and any terms and conditions. A team member may check the website to verify the lower price and availability of the product.

Once your price match request is verified, we will create an offer for you to purchase the product from us at the lower price.

Can I use ‘ZIP or AfterPay’ as my method of payment?

No. If paying with finance price Matching is not guaranteed.